Communication Skills for Business is a Certification pathway, comprised of over 29 hours of online course instruction leading to jobs and careers in the field of Business and Industry, along with earning shareable digital badges indicating skills gained.
Communication Skills for Business
Certification Prep
This product prepares the learner for the following certification(s): Certification: Communication Skills for Business Course Pathways
This product is comprised of the following course pathway:
Communication Skills for Business
Pathway Includes the following courses:
Capturing the Attention of Senior Executives
Become a Great Listener
Capturing the Attention of Senior Executives
Choosing the Right Interpersonal Communication Method to Make Your Point
Communicating with Confidence
Do We Have a Failure to Communicate?
Making an Impact with Non-verbal Communication
The Art and Science of Communication
Trust Building through Effective Communication
Capturing the Attention of Senior Executives
Choosing the Right Interpersonal Communication Method to Make Your Point
Do We Have a Failure to Communicate?
Trust Building through Effective Communication
How Culture Impacts Communication
Using Communication Strategies to Bridge Cultural Divides
Building Your Presentation
Ensuring Successful Presentation Delivery
Fundamentals of Business Storytelling
Getting Your Pitch Heard
Planning an Effective Presentation
Abbreviating, Capitalizing, and Using Numbers
Creating Well-constructed Sentences
Getting the Details Right: Spelling Basics
Troublesome Words and Phrases: Common Usage Mistakes in Writing
Using Punctuation Marks
Using the Parts of Speech
Abbreviating, Capitalizing, and Using Numbers
Audience and Purpose in Business Writing
Clarity and Conciseness in Business Writing
Creating Well-constructed Sentences
Editing and Proofreading Business Documents
Getting the Details Right: Spelling Basics
Improving Your Technical Writing Skills
Troublesome Words and Phrases: Common Usage Mistakes in Writing
Using Punctuation Marks
Using the Parts of Speech
Conquering the Challenges of Public Speaking
Keeping Business Calls Professional
Writing and Preparing an Effective Speech
Building Your Presentation
Ensuring Successful Presentation Delivery
Fundamentals of Business Storytelling
Getting Your Pitch Heard
Planning an Effective Presentation
Become a Great Listener
Listening Even When it's Difficult to Listen
Taking Effective and Professional Notes
Using Active Listening in Workplace Situations
Capturing the Attention of Senior Executives
Choosing the Right Interpersonal Communication Method to Make Your Point
Communicating with Confidence
Do We Have a Failure to Communicate?
Making an Impact with Non-verbal Communication
The Art and Science of Communication
Trust Building through Effective Communication
Establishing Team Goals and Responsibilities, and Using Feedback Effectively
Gaining a Positive Perspective on Feedback
Communicating Effectively with Customers
Controlling Conflict, Stress, and Time in a Customer Service Environment
Dealing with Customer Service Incidents and Complaints
Interacting with Customers
Polishing Your Skills for Excellent Customer Service